Mowi ASA
CASE STUDY
Mowi ASA is the world’s leading Salmon Farming Company, with operations in 25 countries, employing 15,000 employees.
Mowi ASA
Mowi’s Challenges
- Mowi Globally outsourced all IT in 2008 and required high levels of Tiers 1, 2 and 3 Support in Ireland
- With Stock Marketing listings, Mowi required help to implement SOX compliance across their IT systems
- Change Management was a key component of a Global Organisation of this size – Mowi needed all IT functions to be managed through a central Change Management Board.
- Because their Salmon was a perishable product, system uptime and response to system issues was mission critical.
Solution
Trojan introduced ConnectWise’s RMM and Helpdesk solutions to Mowi’s on-land and in-sea sites in Ireland. This has resulted in an average of 80 real time issues repaired per month, by our AI bots. The helpdesk helped streamline the end user support function.
Through Automation, we streamlined their patching routines. Pushing down approved workstation updates once a week and Server updates every 2 weeks.
Teamviewer is used for remote access and Teamviewer’s Central Management is used to record and log all sessions so they can be used as part of the Company’s Change Management Requirements.
Partner Technologies
- Connectwise Automate and Manage
- Teamviewer Remote Access
For Reference:
- David Brennan, CFO / CIO
- Mowi Ireland
- + 353 74 91 92100
- [email protected]
- www.mowi.com